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    Course summary

    Well done on completing this course. Here is a summary of the key ideas from the course. We encourage you to discuss what you have learnt with your team.

    Themes and Findings:

    Themes:
    What is bubbling up?
    What are dominant patterns (big, hard to miss)?
    What are pervasive elements (things that describe some of the effect you are having)?
    Pay attention to the positive (prove) and the negative (improve).

    Findings:
    Your findings are the concepts from your qualitative analysis (themes about impact, causes/catalysts, new or surprising insights, or meta-level insights) that you have identified to bring forward to help you prove and improve your program.

    Each finding should include the following components:

    • Title – Create an interesting title that grabs people
    • Key Insight – One sentence that summarizes the main idea of your finding. Discussion – Take each of your findings and write a detailed description that explains what you learned from your interviews.
    • Significance – This is where you tell us why your finding is important to your program, the people you serve, and others. Connect the dots for the readers and help them understand why your finding matters.
    • Why is this important to know? Why does this matter…to our participants, to our program, to our sector, to our society?
    • What was encouraging about this finding?
    • What was the freshest insight or biggest a-ha?
    • What about this finding stretched or challenged our assumptions?

    Tips for writing great findings:

    • Explain the evidence
    • Focus on one idea per finding
    • Connect to the data
    • Use quotes to illustrate your finding
    • Include at least 2-3 “improve” findings

    Responses to findings:

    Think about three categories of responses:

    • What adjustments to your programs could be made to improve your impact?
    • What strategies might you consider to improve your impact?
    • What program experiments might you consider?

    Communication of findings:

    • As a team, think through all the people that need to hear about your impact. Make a list.
    • Look at your list and ask, what form would each of these best hear about our impact.

    Leaders guide questions to building habits of evaluation:

    • What are the implications of this work beyond evaluation? (leadership, staff development, stakeholder engagement, program development, coaching, vision casting, etc.)?
    • How can we keep moving forward with the practice of evaluation?
    • What do we need?
    • What does it look like?
    • Who will be responsible for what?
    • How might we sustain it?
    • How might we keep growing in evaluation?
    • Who else in our organisation do we need to bring along?
    • What needs to be shared more broadly?
    Download Course Summary