Reflection: Technology as an enabler

Take a moment to reflect on your organisational goals and what you should prioritise. Although the use of technology could have a multiplying effect, it is not always the answer and can do more harm than good when it is not supporting the goal of the process, and eventually of the organisation.

While you read through these indicators, which process came to mind to improve with the use of technology? If no process came to mind, take a moment to think which process in the organisation causes the most frustration.

What is the main goal of the process identified in the previous question?

Who in your team is also close to this process and can help you consider ways to improve it?

When considering possible solutions to improve the process that you reflected on, keep the goal and objective of this process in mind so that you do not drift from the heartbeat of what the process should reach.