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Being good stewards of our resources

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Course units

Unit 1: Why and when to check in

Key terms and definitions

Aligning the process

The Importance of assessing your organisation’s identity & communications

Case study: Setting goals for your organisation’s identity and communications

Identifying your organisation’s communication goals

Your communications goals

Unit 2: Assessing your identity

Assessing your organisation’s communications with audits

Communications and organisation audit templates

Conducting interviews and surveys

Ask your audience

Reflect on your survey

Unit 3: Assessing your communications

Which metrics matter?

Communications KPI tracker

Test your knowledge

Unit 4: Course Conclusion

Course evaluation

Offering

Browse learning

The 9D Assessment

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